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Discover more in our FAQs
Why are your items made-to-order?
Why are your items made-to-order?
We craft products only after you order, to reduce waste, ensure uniqueness, and maintain high-quality craftsmanship. Please note that, unless stated, all the sizes are garment sizes! Measure your body and match it with the sizing tables to give enough room!
How long does it take to get my order?
How long does it take to get my order?
Every item is custom-made to order. Most orders ship within 2–5 days and will take 10 to 15 working days to reach you. This is a responsible way to shop - no inventory, no unwanted models, no waste!
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards—Visa, Mastercard, American Express—plus PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo.
Can I return or exchange an item?
Can I return or exchange an item?
Yes. We offer a 30-day return policy for non-personalized items. Items must be unworn, with tags, and in original packaging. Proof of purchase is required.
How do returns work?
How do returns work?
Email us at info@lanaartsweden.com to initiate a return. If approved, we’ll send instructions for return to our US or European address. Returns sent without prior approval won’t be accepted. Thank you for your attention!